How to Communicate Better with Other Departments

Does your workplace feel a little like Congress lately? Is everyone working for his or her own team and not for the collective betterment of the company? Are you having trouble reaching across the aisle to get the information you need to do your job well—or at all? Read more here. 





Summer is finally here, bringing sunshine, warm weather, and opportunities to explore the world. However, if you are rich in vacation time but light in your pocketbook, don’t despair! There’s no need to languish at your desk during the summer months when you can take your vacation at home. How can you make sure that your time is truly restorative? Check out my tips below.


Just because you are at home does NOT mean that you are on-call. Tell the office that you are on vacation and will not be reachable during that time. And then make sure that you turn off any alerts and reduce your access to any work communications.


You know how you always leave your chores to the weekend? (Um, that’s not just me, right?) Your staycation shouldn’t be any different. Use the weekends to take care of what you always do—but don’t waste your break stretching out dull activities that you resent.



That said, if the idea of cleaning the bathroom sounds like a grand idea to you, go for it! Who cares if your friends think it’s crazy? It’s your staycation, so whatever relaxes or excites you or makes you feel like you’re leading a full life is fair game. I personally like organizing my closets and cooking big meals (which is something this single gal rarely gets to do). If you love watching movies, consider hosting your own personal film festival. If you’re a beer lover, tour a local brewery or invite some folks over for a tasting.


Maybe you’ve gotten into the habit of racing to that 6:30 spin class after work every Wednesday. Well, this Wednesday, make sure to miss it. Take the morning class instead, or a Friday afternoon. By shaking up your routine, you’re more likely to really get the rest and relaxation you deserve.  Who knows, maybe you’ll even figure out a better way of balancing your everyday life.



I’m sure that your hometown is full of treasures that you never get a chance to appreciate. We get so caught up in the day-to-day grind that we don’t get to visit that national landmark or art museum or new restaurant that was just written up in the papers. Explore a new neighborhood. Buy a map and still get lost (just like a real tourist!).


It wouldn’t be a GoodGal post without a reminder about the needy, would it? For my last staycation, I took just one morning to volunteer with high school girls preparing for college applications. I met two really sweet girls and got to talk to them about their hopes for the future, their part-time jobs, their hobbies, and their family lives. When I left, I was walking on air, buzzing with the excitement of having met lovely people and feeling like I truly helped them.

Most importantly, don’t forget to have fun and relax. You deserve it!




Sitting down to write a cover letter can be one of the most stressful activities in your job hunt. In part, this is because there is so much conflicting advice about these simple one-page writing assignments, including the old canard that no one reads them anyway. My own experience, and a quick survey of my colleagues, has proven that cover letters are read and considered an important part of the application process, and that part of the confusion is that the role of the cover letter changes based on your employment level and industry.

My friend Laura Kopp, an MBA student at University of California-Davis, said that we need to change our frame of mind when we sit down to write a cover letter. “Use the cover letter to apply what you have done in the past to what issues you see the organization facing in the present and the future. You’re not begging for an interview, you are starting a conversation you look forward to continuing when you meet with the hiring manager.”

Below are a few guidelines that I discovered in conversation with my other smart friends:


If I am hiring for an entry-level position, I am not expecting an impressive resume—that’s part of the point. So although I want to see what you’ve done and how you’ve demonstrated leadership on campus or in your non-career positions, I’m more interested in your potential. And I’m going to find that in your cover letter. So don’t just tell me what you’ve done, but also what you want to do.

However, when I am looking for a new position, as someone with more than 10 years of career experience, I need to pitch myself differently. Although my resume details my successes in each position, I need to synthesize this and demonstrate that I have a philosophy of fundraising, and that is what has lead to my accomplishments in the field. Basically, I need to prove that I have the skills to do the job and the potential to exceed the employer’s expectations.


Think about the job to which you are applying and how the cover letter might be used to determine your fit. For instance, if you are in a field that requires strong written communication skills, your cover letter will come under more scrutiny. Potential employers will want to see that you can describe your experience clearly, diplomatically, and compellingly. If the position is more administrative, they will likely spend more time combing through for grammatical or copy errors. (Yes, it happened to me: I once applied to a proofreading job with my unproofread cover letter. It was humiliating. Don’t do that.) However, if your position won’t require writing more complex than project management emails, understand that it likely won’t be read very closely at all.

In all of these cases, you will still need to write a cover letter, but if it will be a less important consideration, spend your time on elements that will really make a difference. This could be a sample work product, your interview, or a detailed resume. Don’t let your stress over the cover letter undermine your ability to show yourself as a strong candidate.


In fundraising, we talk about being “donor focused.” In other words, we know that we can successfully raise money when we think about what information the donor wants from us (rather than what we want to tell them). You need to apply this thinking to your job applications as well. After all, it’s not about you—it’s about them. You need to make the case why hiring you is going to save them work in the long run.

The best thing you can do here is to customize your cover letter. I’m not saying you can’t recycle good writing, but understand that different organizations are looking for different types of skills, personalities, and passions. You need to focus on what they want—and after all, they tell you what they want in the job description—in order to move on to the next phase of the process.


I know, it’s a cliché, but it’s the only way that you’re going to get a job that will really allow you to succeed. You should not tell the employer everything about you in your cover letter, but you should not shy away from showing off your personality. Although it will only be a hint, every hiring manager is going to think about how you would potentially fit in the workplace. Don’t bother putting on a professional mask in your cover letter (or in interviews!)—it will only make it harder for both of you in the future.

When we understand why a hiring manager needs a cover letter and how it may influence their decisions, it makes it a lot easier to sit down and write it. So don’t be confused or discouraged, see it as just another opportunity to demonstrate how awesome you are.




Here a few facts about me: I am incredibly hard working, but when I burn the midnight oil (and especially when folks I supervise have to do so) I always try to keep my sense of humor. I really care about the issues on which I focus and view every delay as a delay in justice. I firmly believe that everything you need to know about fundraising can be learned from This is Spinal Tap. I look terrible in a black pantsuit.

I like all of these above characteristics about me. I think that they are the reasons that people enjoy working with me, and why I have been successful in my career. When I have not stayed true to the above is when I have gotten in trouble, pushing my project, my team, and my own goals way off track. In particular, I’ve gotten in the most trouble when I try to “act professional.”

What is really meant by this advice is “get people to respect you.” And yes, some people will respect you if you wear a nice dress rather than adding your yoga pants into your career wardrobe, but that respect is going to come from the confidence you project.

Any time someone asks you to be someone other than who you are, it’s bad advice. Any time someone focuses more on your appearance than your substance–you are screwed.

I have tried to wear make-up and nice Calvin Klein sheaths and use an even tone of voice and try not to laugh too much or crack jokes in meetings. And I have felt like an imposter. Because of that, I wasn’t effective. Instead of seeing brash, witty, passionate ME, folks saw a scared little girl playing dress-up. No one respected me because I didn’t respect myself in this drag. What a loss for both sides!

And also, let’s face it, “professional” is a word used against many of us in the workforce as an excuse for why we aren’t getting paid or promoted equally. Sodreadlocks and natural hair on African-Americans isn’t “professional” and ladies need to wear pantyhose and recent immigrants are told to smooth out their accents (unless they are British or Australian or “white”). Our behavior is read differently—we are uppity or strident or whiny or lazy no matter how our coworkers act. In cases like this, “be more professional” is an accusation, a way of undermining your confidence so that no one will ever respect you.

So here’s my advice for the ill-advised, for when someone suggests that you act more professionally:

  • Ask for more detail. If they mean “show up on time” or “shower before you get to work,” I’m gonna be on their side for this one. If they don’t offer you any details, that tells you that they are feeding you a line.
  • Ponder on whether they are right. If your boss or mentor suggests that you fly off the handle easily, ask for examples and think about them. Just to yourself. Can you see how the situation could have been misread and how you could have acted differently and seen a better outcome? Or do you think they are misreading the situations? Consult with friends and family on this, folks who love you but will call you on your crap.
  • Decide whether you care. This is the thing—you don’t have to care. If you don’t, you may not to work in this position or with this organization any more. However, this will tell you what kind of position you want as you look. That might be somewhere that will not bug you about your tattoo, that appreciates outbursts of emotion, or where you can bring your dog to the office every day.
  • Do something. If you have determined that you want to make changes to how others perceive you, work with a coach or very honest friends to make it happen. If you have determined that you need to change where you are working, start looking. Either way, don’t rest in the judgment that you can be more professional—it will only erode your confidence.

The best thing you can do for your career and your life is to be fully present. Don’t waste your time worrying about being professional and instead focus on doing your job to the best of your ability. If you are sure of yourself, you will establish what professional is, like this: